Shipping policy
Shipping Policy – LaceCandy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
| Zone | Countries | Rate | Estimated Delivery |
|---|---|---|---|
| EU | All EU member states | Free | 3–7 business days |
| Europe (non-EU) | Switzerland, UK, Norway + rest of Europe | €2.99 | 5–10 business days |
| Worldwide | Canada, Australia, Japan + rest of world | €4.99 | 7–21 business days |
Customs & Import Duties For shipments outside the EU, customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in the shipping fee.
Tracking Once your order has shipped, you will receive a confirmation email with tracking information where available.
Lost or Damaged Shipments If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at afxindustries@icloud.com.